No Refund Policy
We do not offer refunds for any purchases made on nanocarewellness.my. All sales are final.

Replacement for Defective or Incorrect Items Only
If you receive a defective or incorrect item, you may request a replacement. To qualify:

• Contact us at [email protected] within 3 days of receiving the order.
• Provide your order number, photos of the item, and a description of the issue.

Replacement Conditions
Items must be unused, unopened, and in their original packaging. We reserve the right to reject any replacement requests that do not meet these conditions.

Shipping for Replacements
If the error is on our part (e.g. wrong item, product defect), we will cover the return shipping and send a replacement at no additional cost.

Non-Replaceable Items
We do not replace items that were damaged due to misuse, improper storage, or personal dissatisfaction with product effectiveness.

Important Note
By placing an order on our website, you acknowledge and agree to this No Refund Policy.